Technical Support

At Dejero, we understand that your time is critical. That’s why we offer 24/7 access to our technical experts by phone or email.

US & Canada:

1 866 808 3665 (Toll Free)


+1 519 772 4824
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Our support team provides prompt, skilled, and friendly assistance with:

  • Emergency technical assistance
  • Product configuration and troubleshooting
  • Expert advice on performance optimization
  • Device and network health checks
  • Operator training
  • Software maintenance and updates

Online Support

Log in to the Dejero SupportHub for access to technical documentation, knowledge base articles, and how-to videos.

SupportHub Login  Request access

We want you to get the best out of your Dejero technology.

Customer Quotes

Great product, great people. They are all about relationships with their customers… you don’t just buy their product, you become part of the whole Dejero family.

Rick Sproxton,
Freelance Cameraman

Reliable support is a huge factor for us, and the Dejero support team has been fantastic. Dejero has been a wonderful partner for us; we could not ask for better.

Dale Cassidy,
KTBS 3 Chief Engineer

It was comforting knowing that we had the support of Dejero themselves, 24 hours a day, to add an additional layer of technical support.

Stephen Kane,
production manager of IRONMAN Oceania

Dejero’s after sales and support is second to none. We can email their engineers with any issue and they will respond and deal with it in minutes – their 24 hour support is just outstanding.

Charles Cole,
Engineering & Technical Operations Manager, TRP

Meet the Team

Paul Highton
Andy N
Florence P
Ian P