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Accessibility Policy

At Dejero, we believe that reliable connectivity should be accessible to everyone. We are committed to creating and maintaining a barrier-free environment that enables all individuals to access our products, services, and workplace with dignity and independence.

Our commitment

Dejero is dedicated to meeting the needs of persons with disabilities and providing inclusive experiences for:

  • Clients and customers using our connectivity solutions
  • Employees and job applicants joining our team
  • Suppliers and partners collaborating with us
  • Visitors and the public accessing our facilities and services

We recognize that accessibility is an ongoing journey, and we continuously work to identify, remove, and prevent barriers in all aspects of our business operations.

Regulatory compliance

Parliament Hill in Ottawa Ontario Canada

CRTC Accessibility Policy

Our comprehensive Accessibility Plan has been developed in accordance with the requirements of the Accessible Canada Act. This plan outlines our multi-year strategy to identify, remove, and prevent accessibility barriers across our organization.

View policy
Queen's Park in Toronto Ontario Canada

AODA Accessibility Policy

Our AODA Accessibility Policy demonstrates our commitment to compliance with Ontario's accessibility standards and our dedication to creating an inclusive environment for all Ontarians.

View policy

Requesting accommodations

Copies of our CRTC Accessibility Plan and AODA Accessibility Policy are available in alternate formats upon request, including:

– Large print documents
– Audio recordings
– Electronic formats
– Braille (with advanced notice)

Contact information

Corporate services  
Address: 410 Albert St #200, Waterloo, ON N2L 3V3
Phone: 519-772-4824
Email: people@dejero.com
Business Hours: Monday-Friday, 9:00 AM – 5:00 PM EST

Response timeline

  • Standard requests: 5-10 business days
  • Urgent accessibility needs: Within 48 hours
  • Complex format requests: Up to 15 business days

We will work with you to determine the most suitable accessible format and delivery method for your needs.

Ready to explore our secure connectivity?

True accessibility means ensuring everyone can benefit from reliable connectivity solutions. Organizations that prioritize accessibility from the ground up create better experiences for all users while demonstrating leadership in inclusive design.

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